Trusted Profile (Profil Zaufany) in Poland: what it is, how to set it up, and why it matters.
When you start dealing with official matters in Poland, one thing appears quite quickly.
Many services require you to confirm your identity online.
Instead of visiting an office each time, Poland uses a system called Profil Zaufany, known in English as the Trusted Profile.
It is one of the most useful tools for everyday administrative tasks, especially for expats who want to handle things online.
What is a Trusted Profile?
A Trusted Profile is a free digital identity used to access Polish public administration services.
It allows you to:
Log in to government systems
sign documents online
Confirm your identity without visiting an office
It works together with the national login system Login.gov.pl, which connects multiple public services in one place.
In practice, it replaces many in-person visits.
Why expats should care about it
Many important services in Poland are now digital.
Without a Trusted Profile, you may need to:
visit offices in person
bring paper documents
wait longer for administrative processes
With a Trusted Profile, you can handle many of these tasks online.
This includes:
submitting your annual tax return (PIT)
accessing healthcare information
registering a business
applying for certain permits or certificates
checking official data in government systems
For people who do not speak Polish fluently, avoiding in-person bureaucracy can make a significant difference.
How to create a Trusted Profile
There are two main ways to set up a Trusted Profile.
1. Through online banking (fastest option)
This is the simplest method.
Many Polish banks allow you to create a Trusted Profile directly from your online banking account.
You log in to your bank, choose the option to create a Trusted Profile, and confirm your identity through the bank system.
The profile is usually activated immediately.
2. Through a government form and identity confirmation
If your bank does not support this option, you can:
register online at
fill in your details
Confirm your identity
Identity confirmation can be done:
in person at a designated office
or online using other identification methods if available
Once confirmed, your profile becomes active.
What you need to create a Trusted Profile
To set it up, you typically need:
a PESEL number
access to a supported bank account or
an identity document for in-person confirmation
If you do not yet have a PESEL number, some services may not be available.
How to use a Trusted Profile
Once your profile is active, you can log in through:
You choose your login method, for example:
Trusted Profile
bank login
e-ID (if available)
After logging in, you can access multiple services without creating separate accounts.
What you can do with it in practice
A Trusted Profile is used in many everyday situations.
For example, you can:
file your tax return using Twój e-PIT
sign official applications online
check your data in government systems
submit documents without printing them
access healthcare services through the patient portal
It is also commonly used when registering a business or handling administrative updates.
Is it safe?
The Trusted Profile is an official government system.
It uses secure login methods, often connected with banking authentication or national identification systems.
As with any digital tool, it is important to:
keep your login details secure
avoid logging in on public devices
use trusted connections
How long is it valid?
A Trusted Profile is not permanent.
It is usually valid for 3 years.
Before it expires, you can extend it online. The process is simple and does not require creating a new account.
Common issues
Some expats encounter a few typical problems:
lack of a PESEL number
bank not supporting Trusted Profile setup
difficulties with identity confirmation
confusion between different login methods
Most of these can be solved by checking official instructions or using bank-based registration.
Final note
A Trusted Profile is one of the most practical tools for dealing with administration in Poland.
It reduces the need for in-person visits and allows you to handle many official matters online.
For expats, it often becomes essential quite quickly.
Profil Zaufany is one of those tools that unlocks everything else. Once it's set up, most of Polish digital administration becomes significantly more accessible. If you're not sure where to start or what your specific situation requires, BWP can help you work through it.
